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Cape Town Hotel Guide: Westin Grand Cape Town Arabella Quays

Find Westin Grand Cape Town Arabella Quays professional info, locations, Westin Grand Cape Town Arabella Quays rates & amenities in Cape Town

Westin Grand Cape Town Arabella Quays  
Convention Square, Lower Long St, Cape Town, South Africa
Phone: 21-412-9999
Web: http://www.westin.com  •  Email: reservations@asgh.co.za
Review   Hotel Profile   Amenities & Facilities   Images   Company Overview  

Professional Review for Westin Grand Cape Town Arabella Quays

Exterior

Rising above the adjacent convention center and within walking distance of both the downtown area and the V&A Waterfront, this sleek hotel is both the largest and flashiest in Cape Town. In terms of style and decor, it is the polar opposite of the clubby traditional hotels it competes with in the area.

The high-rise is all glass and steel, and guests can be forgiven for thinking they've wandered into a corporate headquarters when they enter the vast, squared-off lobby. The flooring is solid black granite topped by huge contemporary area rugs in a jarring rainbow of bright orange and red hues, and the reception desk, which looks to be 30 yards wide, has two large flat-screen TVs behind it broadcasting news and weather, not an especially happy welcome when one or the other is bad news. Towers guests sit down and check in at a desk more modest in scale where hot towels and an aperitif are included in the registration rituals.

Open hallways lead past water features and atrium sculptures to an equally contemporary but inviting restaurant that serves all meals from an open kitchen. The bar in the adjoining lounge glows red from built-in lights, and live jazz music plays here each night. Patio space faces the convention center and a fountain. A cozier cigar bar seats 40 and has a wide selection of whiskies and cognacs. At least 50 other dining and drinking options are within a 10-minute walk, and a complimentary scheduled shuttle makes the trip easier when the latter takes precedence over the former.

The penthouse indoor lap pool and whirlpool have a magical skyline view at night. Music plays underwater in the pool, and it uses salt water rather than chlorine. An adjoining gym offers the same great view for a fee, and a personal trainer is on call. A well-appointed spa and beauty salon are also on the top floor. The unisex sauna and steam room surprise with their no-clothing-allowed regulation, but no one's looking anyway, since the glass walls survey the waterfront scenery 19 floors below.

Meeting facilities here are the best in town thanks to the convention center ensuring space for up to 1,300 people banquet-style in one room. A business center contains four computer terminals, and the whole hotel offers complimentary wireless Internet access.

RoomFor those clients whose accommodation tastes lean to the hip and modern, this is the place to be. Hallways are accessed by keycards only through sliding-glass doors, a supplementary measure of security that is hardly needed in this safe area of town. Dark fabrics, white duvets, cushioned mattresses, bold patterned carpet, Serengeti-inspired colors, abstract paintings, and furniture with a Scandinavian bent are characteristic of all rooms.

Each larger-than-average room goes beyond the usual amenities with some extra touches for business travelers, including safes that contain a plug for recharging laptops or gadgets, and cordless phones with voice mail. The top three levels of rooms also feature all-in-one printers/scanners/fax machines (with unique fax numbers for each guest). Coffeemakers and trouser presses are also welcome options before dashing off to a meeting. The sumptuous baths have heated tile floors, quality toiletries, and separate shower and toilet enclosures.

Grand Deluxe rooms offer about one-third more space than standards, and the ample corner suites add better amenities, multidimensional views, DVD players, a scale in the bath and lots of welcome Poolgoodies. Guests on the Towers floors get access to a modified top-floor lounge, which oddly doubles as a restaurant. Seating space is extremely hard to come by, and light canapes and drinks are only offered during a three-hour evening window, no exceptions. All even-numbered rooms face Table Mountain; odd-numbered ones face the sea. Eighty-eight rooms are set aside for smokers (and are admittedly not the best of the bunch, since they have lower-floor views and musty smells), and five are equipped for the handicapped. Maintenance throughout is impeccable. Guests reserving suites receive butler service and complimentary BMW transfers to the airport and surrounding area, but these benefits are strangely kept hush-hush unless requested.

A change in management has led to a few service hiccups, but the staff soldiers on with a smile. Name recognition is duly noted by repeat guests. This unabashedly contemporary hotel is aimed squarely at business travelers and convention groups, but is the only high-end option besides Twelve Apostles for guests who prefer their digs in the style of Ian Schrager rather than colonial England.

Profile for Westin Grand Cape Town Arabella Quays in Cape Town, South Africa

Contact Information

Convention Square, Lower Long St
Cape Town, South Africa 8001

E-Mail:  reservations@asgh.co.za
Web:  http://www.westin.com
Phone:  21-412-9999
Fax:  21-412-9001
Toll Free:  0800-994 276
Chain:  Westin Hotels & Resorts

Location

Location: At Convention Center
Nearest Major City:  from Cape Town
Nearest Cross Street:  Coen Steytler

Nearest Airports: 
  • Cape Town Intl- Northeast, 22 km, 20 min drive

  • Nearby Points of Interest: 
  • Paulaner Brauhaus (Microbrewery)- Northeast, 1 km
  • V&A Waterfront- Northeast, 1 km
  • Table Mountain- South, 3 km

  •  Map Style: Road Aerial Hybrid
    Updating Map...

    Map of Westin Grand Cape Town Arabella Quays in Cape Town, South Africa

    General Hotel Information

    Description:  Majestically located at the very tip of Cape Town's foreshore; unsurpassed scenic views of the ocean and the Table Mountains.

    Year Built:  2003
    Check in Time:  2:00 PM
    Check out Time:  11:00 AM
    Total Number of Rooms:  483
    Restaurants On-Site
    Dining: 5 Restaurants & 3 Bars On Site
  • Thirty7 (On Site Restaurant)- Showkitchen with buffet and private dining area
  • Louis B's (On Site Bar)- Jazz Bar overlooking the canal
  • Cafe Grande (On Site Coffee Shop)- Coffee shop and chocalatier
  • Rates & Policies

    Rates are Daily in USD
    Standard:  $463-$463
    Suite:  $613-$805
    Meals:  Full Breakfast Included

    Credit Cards Are Accepted
    Reservations must be guaranteed with a credit card
    Cancellation Policy:  24 hrs prior to the day of arrival
    Restrictions:  No pets

    Room Amenities

    Amenities are in All rooms unless noted otherwise

    Air Conditioning
    Coffeemaker
    Daily Maid Service
    Rooms for Non-smokers
    Telephone
    Safe (In Room)
    Cable/ Satellite Television
    Television
    DVD/ VCR (some)

    Recreation

    On-Site

    Health Club
    Health Spa/ Massage
    Pool (Indoor Pool)

    Hotel Facilities
    General Services

    Barber/ Hair Stylist
    Paid Onsite Parking
    Wheelchair Access to Common/ Public Areas

    Business Services

    Business Center
    Copier
    Personal Computer
    Fax
    Meeting Facilities

    Technology

    In Room High Speed Internet Access
    In Room Wireless Internet Access
    Common Area High Speed Internet Access
    Meeting Room High Speed Internet Access

    Meeting Facilities

    Banquet Hall
    Carpet
    Location: Floor 2
    Capacity:
    Theater: 400
    Classroom: 400
    U-Shape: 200
    Reception: 400
    Banquet: 350

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    Company Overview for Westin Hotels & Resorts

    Westin Hotels & Resorts offers more than 120 luxury properties and is one of the premier members in the Starwood family. The chain caters to the business and leisure traveler alike and offers high-end services and amenities at all its locations.

    Westin sets itself apart from other hotel chains through a variety of promotional programs and out-of-the-ordinary hotel features. Promotions and features include the Heavenly Bed (thick mattresses with luxurious pillows and linens), Heavenly Shower (extra elbow room), Westin WORKOUT by Reebok Gym (fully equipped, on-site gym), Kid’s Club (amenities, activities and services for kids under 13), Westin One Call (special managers to help organize each aspect of meetings and events) and Westin Technical Concierge (24-hour tech support). In-room spa treatments are also available at many Westin locations.

    All of Westin's properties in the U.S., Canada, the Caribbean, Scotland, Fiji and Australia are entirely smoke-free.

    Westin is a participant in the Starwood Preferred Guest program which rewards loyal customers with free nights, airline miles and more.

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