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Maui Island Hotel Guide: The Ritz-Carlton, Kapalua

Find The Ritz-Carlton, Kapalua professional info, locations, The Ritz-Carlton, Kapalua rates & amenities in Kapalua

The Ritz-Carlton, Kapalua  
One Ritz-Carlton Dr, Kapalua, HI
Phone: 808-669-6200
Web: http://www.ritzcarlton.com/en/Properties/KapaluaMaui/Default.htm
Review   Hotel Profile   Amenities & Facilities   Images   Company Overview  

Professional Review for The Ritz-Carlton, Kapalua

Room

This hotel reopened in early 2008 after undergoing a multimillion-dollar renovation that touched on all areas of the hotel.

A significant part of the overhaul involved converting the hotel's north-wing rooms into larger one- and two-bedroom suites (reducing the total number of rooms/suites from 548). The 107 new residential units were offered for sale as whole-ownership condos. Owners of the new residential units are limited to using them for only 30 days per year. The rest of the time, the suites are rented out by the Ritz-Carlton.

Next to the lobby, the volcanic-themed Alaloa Lounge is a striking place at night. Seated at the illuminated onyx bar lit by hand-blown glass pendants, guests face a black lava-stone back wall with a fiery red river of light flowing across. On the other side of the lobby is the new Kai Sushi restaurant, designed in warm tones of wood, woven grasses and gold-hued stone, with hand-carved ceiling beams shaped like outrigger canoes.

The signature Banyan Tree restaurant at the edge of the property is especially inviting, with ocean-inspired art and dramatic views of the Pacific. A new adjacent outdoor bar and lounge spilling out from a covered terrace is a popular place for lingering over drinks and pupus.

Updates to the huge three-tiered swimming pool also were not forgotten. For $250, guests can use one of seven new luxury pool cabanas for the day. They come with a personal attendant bearing a tropical fruit platter upon arrival, a flat-screen TV, iPod docking station, refrigerator stocked with nonalcoholic beverages for four and a ceiling fan with lights.

The property also is opening an environmental education center that should be up and running by summer 2008. Both children and adults can explore tide pools and learn Suiteabout the migration of whales and the natural rain forest, guided by a marine biologist or naturalist.

A new 17,500-sq-ft spa, with 15 treatment rooms including two outdoor couples' cabanas, opened in June 2008. Most of the treatment rooms open to private outdoor shower gardens, and private and co-ed relaxation areas with basalt stone floors and rain showers overlook a taro patch garden. The spa also offers Hawaiian-based treatments such as lomilomi massage and Hawaiian healing treatments.

Families will enjoy the extra space available in the residential properties. Each of the 900-sq-ft one-bedroom, and 1,300-sq-ft two-bedroom, units features dark-wood floors, area rugs with floral designs, new furnishings, a spacious living/dining room with large gathering table and 42-inch LCD flat-screen TVs.

The only Pooldownside is that there is not a full kitchen with oven and stove top. But there is a refrigerator, microwave, dishwasher, toaster and other kitchen amenities.

The remaining guest rooms also have been completely remodeled, along with the hotel's restaurants, and a 24-hour, state-of-the-art fitness center and yoga studio with sea views was created.

The property is smoke-free.

The only thing The Ritz couldn't improve upon here was its location. The most northern of the west Maui hotels, it's likely to have clouds, wind or a little rain. But the quicksilver changes to the light and cloud formations dancing over the mountains behind the resort just add to the setting's natural beauty.

Profile for The Ritz-Carlton, Kapalua in Kapalua, HI

Contact Information

One Ritz-Carlton Dr
Kapalua, HI 96761-9067

Web:  http://www.ritzcarlton.com/en/Properties/KapaluaMaui/Default.htm
Phone:  808-669-6200
Fax:  808-669-1566
Toll Free:  800-262-8440
Chain:  The Ritz-Carlton Hotels

Location

Nearest Airports: 
  • Kapalua West Maui- 3 mi
  • Kahului- 26 mi

  •  Map Style: Road Aerial Hybrid
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    Map of The Ritz-Carlton, Kapalua in Kapalua, HI

    General Hotel Information

    Description:  Casually elegant resort hotel 3 miles from Kapalua Airport, 10 miles north of Lahaina, 26 miles from Kahului Airport.

    Year Built:  1991
    Year Renovated:  2007
    Check in Time:  3:00 PM
    Check out Time:  12:00 PM
    Number of Floors:  6
    Total Number of Rooms:  470
    Restaurants On-Site
    Dining: 4 Restaurants & 2 Bars On Site
  • The Banyan Tree (On Site Restaurant)- Contemporary
  • The Terrace (On Site Restaurant)- Breakfast buffet
  • Kai (On Site Restaurant)- Sushi & sashimi
  • Rates & Policies

    Rates are Daily in USD
    Meals:  No Meals Included
    Credit Cards Are Accepted

    Deposit Policy:  Special events & major holidays
    Cancellation Policy:  Varies
    Restrictions:  Hotel 100% Non-smoking

    Room Amenities

    Amenities are in All rooms unless noted otherwise

    Air Conditioning
    Balcony/ Terrace
    Coffeemaker (some)
    Daily Maid Service
    Kitchen/ Kitchenette (some)
    Mini-Bar
    Rooms for Non-smokers
    Telephone
    Refrigerator
    Safe (In Room)
    Cable/ Satellite Television
    Television
    DVD/ VCR (some)

    Recreation

    Nearby

    Beach
    Bicycling
    Boating/ Sailing
    Fishing
    Horseback Riding
    Water Skiing

    On-Site

    Golf Course
    Health Club
    Health Spa/ Massage
    Hot Tub
    Jogging Trails
    Pool (Outdoor Pool)
    Scuba Diving
    Snorkeling
    Tennis (Outdoor Tennis)

    Hotel Facilities
    General Services

    Babysitting/ Child Care
    Barber/ Hair Stylist
    Car Rental
    Children/ Teen Programs
    Complimentary Coffee
    Concierge/ Club Floor
    Concierge Services
    Crib/ Rollaway Bed
    Currency Exchange
    Gift Shop
    Laundry/ Dry Cleaning Service
    Multi-lingual Staff
    Paid Onsite Parking
    Room Service
    Wheelchair Access to Common/ Public Areas

    Business Services

    A-V Equipment
    Business Center
    Copier
    Fax
    Meeting Facilities
    Administrative Services

    Security

    Smoke Alarm in Rooms
    Sprinkler in Rooms
    Valet Parking Service

    Meeting Facilities

    46,453 sq ft of Meeting Space
    56373 of Exhibit Space
    19 Meeting Rooms holding 3,400 people.
    R C Ballroom
    15,750 sq ft
    carpet
    Location: Floor 2
    Portable walls Available
    Capacity:
    Theater: 1,400
    Classroom: 850
    U-Shape: 252
    Reception: 1,400
    Banquet: 1,040
    Plantation Blrm
    4,293 sq ft
    carpet
    Location: Floor 1
    Portable walls Available
    Capacity:
    Theater: 340
    Classroom: 230
    U-Shape: 123
    Reception: 340
    Banquet: 280
    Ampitheatre
    1,800 sq ft
    carpet
    Location: Floor 1
    Capacity:
    Theater: 134
    Classroom: 165
    Boardroom
    780 sq ft
    carpet
    Location: Floor 2
    Capacity:
    U-Shape: 16
    Banquet: 16

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    Company Overview for The Ritz-Carlton Hotels

    Ritz-Carlton Hotels currently offers 75 premier luxury properties around the world with 20 more locations opening in by 2010. The chain caters to both business and leisure travelers who are looking for deluxe service and accommodations. Ritz-Carlton offers a variety of facilities and services to accommodate meetings, conferences, banquets and other special events.

    Each location offers a variety of guest rooms and suites but amenities typically include Comfort Essentials feather bed, luxurious cotton linens, goose-down and nonallergenic foam pillows, lighted makeup mirror, hair dryer, scale, robe, European toiletries, suit hangers, skirt hangers, padded hangers, CD player, alarm clock radio, wireless high-speed Internet access, dual-line phone with modem and conference calling, fully stocked minibar, in-room safe-deposit box, Technology Butler services, Bath Butler and Bath Menu services, twice-daily maid service and evening turndown. Smoke-free rooms and handicap-accessible rooms are available.

    Hotel amenities generally include on-site boutique, fitness center with indoor pool, 24-hour in-room dining, valet parking, dry cleaning and laundry services, business center, personal computers, secretarial services, fax and photocopy service and international currency exchange. Most Ritz-Carlton hotels allow pets less than 30 pounds but charge a nonrefundable cleaning fee of US$250.

    The Ritz-Carlton Hotels feature a variety of on-site dining options that usually include a cafe, a bar/lounge and a full-service gourmet restaurant. Ritz-Carlton restaurants are truly world-class. For example, The Ritz-Carlton in Buckhead, Georgia, is nationally renowned for having one of the only 16 restaurants in the country to receive the Mobil Five Star Award.