Company Overview for Quality Inns, Hotels & Suites
Quality Inns, Hotels & Suites is a midpriced brand competing in the midscale market segment. With more than 900 locations around the world, the chain offers a wide range of services and amenities for business and leisure travelers. Food and beverage facilities are often on-site.
Leisure travelers enjoy swimming pools, guest laundry and exercise rooms at many locations. Business guests often have access to a meeting room.
Each guest room features the signature Quality Sleeper by Serta. Rooms typically have a coffeemaker, a 25-inch remote-controlled cable TV, an iron and ironing board, a hair dryer and a work desk. Some rooms boast a separate sitting area with an oversized chair that can be converted into a bed. High-speed Internet access and local calls are free. An extensive Continental breakfast bar is complimentary, and a copy of USA Today or The Wall Street Journal lands at doorways on weekday mornings. Wheelchair-accessible and smoke-free rooms are available.
Suites feature standard amenities and add a microwave, refrigerator, wet bar and two phones.
Quality Inns, Hotels & Suites is part of Choice Hotels International. Choice franchises such chains as Comfort Inn and Comfort Suites, Sleep Inn, Clarion, MainStay Suites, Econo Lodge and Rodeway Inn. All promote a program called '100% Guest Satisfaction Guarantee.' Guests who are dissatisfied with their accommodations or service should report the problem to the front desk and give staff an opportunity to address it. If the problem cannot be corrected, the hotel waives the room tariff.
Frequent travelers can earn points at certain Choice Hotels throughout the U.S. and the Caribbean. The points can be redeemed for free nights, airline miles, credits or gift certificates from specific national retailers and restaurants. To learn more, phone 888-770-6800 in the U.S. and Canada.
