Company Overview for Minotel Intl
Minotel International is an association of hotels that emphasizes hands-on management and personal relationships to win customer loyalty and promote growth.
The entity was created in 1983 when three hotel chains—headquartered in France, Great Britain and Switzerland—agreed to manage their properties cooperatively. It has grown from a base of 350 hotels to nearly 800 hotels in 32 European countries. By 2015, the association hopes to expand its network to include 1,500 properties in North America, South America, the Pacific Rim, the Middle East, the Far East and Japan.
About 95% of the hotels are privately owned, and almost all are managed by the proprietor families. In order to qualify for the brand, a hotel must offer clean, spacious and attractive guest rooms, each with its own full bath. Each property has an on-site restaurant that serves local cuisine and regional wines, and breakfast is included in the room tariff.
Most Minotel properties are located within walking distance of the city center and central railway station. Some are situated in out-of-the-way places that are attractive, if not well-known.
The hotel group is based in Lausanne, Switzerland. According to management, the goals of proprietors should be clear, as stated in this directive: The work of the hotelkeeper consists in serving the customer really well so that, by the time he leaves, he has become a friend. It is absolutely necessary that this friend return and also that he use other hotels in the chain.
