Company Overview for Kempinski Hotels SA
Kempinski Hotels & Resorts is a German chain with more than 100 years’ experience in the hospitality industry. It caters to the discerning luxury traveler and offers more than 60 individual city hotels and exotic destination resorts. All Kempinski locations bear a Five-star rating. Their individual locations and dedicated service set them apart from other hotel and resort chains.
Kempinski created four separate Concierge programs (Leisure, Business, Meetings and Private) to ensure top-notch service in all their locations.
Leisure Concierge is a collection of programs and promotions that offers a wide range of benefits and privileges at Kempinski hotels around the world. Leisure packages are available in all room categories and services include comprehensive local information, reservations at the most popular restaurants and free use of swimming pools, spas and health clubs (where available).
Business Concierge benefits include preferred corporate rates, dedicated account managers, early check-in and late checkout, room and suite upgrade at a nominal charge, complimentary Early Bird breakfast, 15% off laundry and dry-cleaning services, free use of swimming pools, spas and health clubs (where available) and frequent flyer miles on all qualifying bookings.
Meetings Concierge features include exclusive use of a meeting room for the period of your event, Meetings Concierge Executive for assistance, range of international newspapers, a selection of items from the stationery store are provided, state-of-the-art technical equipment, three-course lunch, morning and afternoon coffee breaks, special Meetings Concierge rates and access to the hotel’s swimming pool, health and fitness facilities (where available).
Private Concierge is Kempinski’s guest recognition program and is by invitation only. Benefits include room and suite upgrades, food and beverage allowances, reservation wait-list priority, cash advance facilities and use of Kempinski facilities and services anytime, anywhere, whether or not the guest is currently staying in a Kempinski Hotel.
Guest room amenities typically include air-conditioning, in-room safe, bathrobe, slippers, direct-dial telephone, data port, TV and minibar.