This remains one of the better choices in and around Cleveland for families and business travelers in search of long-stay accommodations. Although it sits below the top-ranked Renaissance and Ritz-Carlton, as well as its own new sibling, the larger and more well-rounded InterContinental Hotel & Conference Center, it is a dependable second-tier pick. Unfortunately, the location, designed for the convenience of doctors and their patients, is out of the loop for those who need city-center lodging. Still, many find the drive to the financial district worthwhile, and most of the city's museums are close by.
The stern marble boxlike building is
warm and inviting inside. With an international clientele, the reception staff is multilingual, and interpreters are on call. The refined two-story lobby is comfortable with its dark paneling, sculpture and profusion of greenery. The sitting area offers soft sofas and a big-screen TV. Beyond the lobby, the casual restaurant, Citrus, serves comfort foods such as fried chicken and garlic mashed potatoes. The adjoining bar and lounge, with subdued lighting and darker furnishings, offers an intimate space for a nightcap or a light dinner.
A fitness center near the hotel receives guests for a reduced fee. Valets fetch cars on request. A free 
shuttle runs guests to any point within the Cleveland Clinic and University Circle.
Continuing the contemporary styling, the apartments include living rooms with sofa beds, phones with data ports, and kitchenettes with microwave ovens, refrigerators, coffeemakers and cookware. The variety of entertaining amenities will please long-stays, with TVs beaming international stations, PlayStations and Internet access. Irons and ironing boards and high-speed Internet hookups are also provided. Average-looking bedrooms provide king or queen beds with mahogany accents and dull fabrics. Baths offer marble countertops, WCs, hair dryers and well-stocked toiletries. Top-notch staffers stock kitchenettes on request. For extended families, several units can connect to supply multiple bedrooms. Room service is limited, ceasing at 11 pm. Nearly all rooms are smoke-free, and most pets are not permitted.
Once the top pick in the University Circle area, this hotel now feels more like an annex of its sibling. Those used to the brand's high standards may be slightly disappointed, but this is nevertheless a solid alternative if the newer InterContinental is booked.
